...built on trust
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Purchased a used Fiat 500 for my daughter dealt firstly with the call centre and then with a Salesman at the Used Car Centre. He called me back ASAP and from there the whole process was a pleasure. Top marks for top service
J Attenborough, Used Cars Derby
Bristol street were so kind and helpful, knowing that i have unexpectedly been left without a car the salesman offered to bring my chosen car to my house for me to view which made things really easy for me. After my decision had been made to purchase the car I was continuously kept updated on the progress of my car after I'd taken the car i had the salesman ringing to make sure i was still happy. Nothing is too much trouble at Bristol Street and i will definitely be using them in the future.
A Yeomans, Used Cars Derby
The help, guidance and attention to detail shown by the sales executive during the purchase of the car was outstanding. His desire to make sure that everything went to plan and that the sale was a small smooth as it possibly could have been really put me at ease. He is a prime example of how outstanding customer service should be and service like this is what keeps me coming back to Bristol Street - this is the third car in a row I have bought from Bristol Street and I'll make it my first port of call for my next car.
M Davie, Used Cars Derby
The team are a great asset to your company, we were treated exceptionally well throughout the process of buying a car - a real pleasure to deal with- we were people and individuals and not just a number or a target figure - fantastic service - always with a smile. Thank You
P Frost, Used Cars Derby
Brilliant sales great help and was all done for us really glad we chose them
B Mitchell, Used Cars Derby
I was happy with the service at Bristol Street Used Cars Derby because our salesman, who looked after us really well, made us feel valued and nothing was too much trouble for him. Bristol Street also seems to have the ability to have the car we are looking for but that we could not find elsewhere. We have replaced two cars in the last 6 months and each time he was able to give us the deal we were looking for, on just the right car. All the staff are happy to help and we will certainly use Bristol Street.
Greaves, Used Cars Derby
The service provided by the team at the branch was excellent throughout. After being recommended by a friend, due to their high levels of service and customer satisfaction I thought I would "give them a go" and we haven't looked back, by far the best dealership in the area.. A* customer service and cannot thank the executive enough for all of his time and help throughout.
Bowler, Used Cars Derby
Very happy with the service received from your executive in the used car site at Derby. We were looked after really well and nothing was too much trouble for him. Bristol Street have the ability to have a car that we are looking for that can't be found elsewhere. We have replaced two cars in the last 6 months and each time the executive had the ability to give us a great deal. All staff in the dealership are helpful and we will certainly use Bristol Street Motors again.
Mr Greaves, Used Cars Derby
I have never gave feedback on buying a used car but felt I had to this time.
A few months ago we just called at your used cars and ended up buying a Renault Magane and yesterday we picked up a Mercedes C250 from yourselves.
The sales executive who we dealt with is just a great guy where nothing is too much trouble at all and he is so friendly and we had such a laugh with him itís as though we had known him for years, and he is the reason we came back. In the last year we have spent £22.000 with you for two cars and itís all down to Tony. I cannot praise him enough.
M Smith, Used Cars Derby
In my opinion the sales executive went above and beyond the call of duty to find this car for me. He kept me updated throughout the process and was a pleasure to deal with.
F Freeth, Used Cars Derby